Mokotów Contemporary Apartment

BookingHost Sp. z o.o. - lutego 2024

Dear Ramil, Thank you for sharing your experience with us, and we sincerely apologize for any inconvenience you faced during your stay. Your feedback is invaluable in helping us improve our services. We deeply regret that the cleanliness of the sleeping areas did not meet your expectations. Rest assured, we have addressed this issue promptly, and our team is committed to ensuring a more pristine environment for our guests. Regarding the concerns about the kitchen, lighting, and the provided blanket, we want to express our apologies for any discomfort caused. We are actively working to resolve these issues and enhance the overall quality of our accommodations. If there are any specific details you'd like us to address or if you have additional concerns, please feel free to reach out to us. Your satisfaction is our priority, and we look forward to the chance to make amends. Warm regards, Kajetan BookingHost

BookingHost Sp. z o.o. - stycznia 2024

Szanowny Kamilu, Dziękujemy za pozostawioną opinię. Przykro nam, że Twój pobyt wiązał się z niedogodnościami. Każda uwaga jest dla nas niezwykle cenna. Twoja opinia zostanie dokładnie przeanalizowana przez nasz zespół w dążeniu do ciągłej poprawy. Jeśli chcesz podzielić się z nami dodatkowymi sugestiami lub uwagami, jesteśmy dostępni pod naszym adresem mailowym. Dziękujemy za wyrozumiałość oraz jeszcze raz przepraszamy za napotkane niedogodności. Z poważaniem, Kajetan BookingHost

BookingHost Sp. z o.o. - grudnia 2023

Thank you for your feedback. We deeply apologize for the inconvenience caused by the lack of cleaning upon your arrival. We understand your frustration and will work hard to ensure that this does not happen in the future. We appreciate your understanding that unexpected events can occur, but we agree that you should have been warned in advance. We're glad to hear that the rest of your stay was satisfactory. Your feedback is invaluable to us and we will use it to improve our services for future stays. When you are considering your next trip, please do not hesitate to reach out to us directly. We would love the opportunity to host you again and demonstrate the improvements we have made. As a token of our appreciation for your understanding and as a gesture to make amends for the inconvenience you faced, we would like to prepare a small gift for you during your next stay. It's our way of expressing gratitude for your continued support and giving us a chance to make things right. Chris

BookingHost Sp. z o.o. - czerwca 2023

Hello, Thank you for your review. We are really happy that you enjoyed your stay. We would love to host you again. Kind Regards, Kajetan BookingHost