Olena Z. - July 2024 Ukraine No title
Positive:
Гарне місце розташування, гарний дизайн, ліфт, магазин в будинку, в кухні є все,що необхідно. Зустріли нас великою кількість смаколиків - дуже приємно.
Negative:
Перегородка у ванній не спасає від води на підлозі після того, як душ приймати. Не було засобу для миття посуду. Диван, нажаль, за малий для 2х дітей.
Great location. Close to everything. Very cosy flat in a quiet neighborhood. Will gladly come bac...
Great location. Close to everything. Very cosy flat in a quiet neighborhood. Will gladly come back in the future.
Good apartment
Good apartment
Mieszkanie spełniło moje oczekiwania, a dobra organizacja komunikacyjna oraz troskliwy gospodarz ...
Mieszkanie spełniło moje oczekiwania, a dobra organizacja komunikacyjna oraz troskliwy gospodarz sprawili, że mój wyjazd był niezapomniany.
BookingHost Sp. z o.o. - February 2024
Dziękujemy za tak wspaniałą recenzję! Cieszymy się, że mieszkanie spełniło Państwa oczekiwania i że nasza organizacja komunikacyjna oraz troskliwość były na wysokim poziomie. To dla nas duża satysfakcja, że Państwa wyjazd był niezapomniany. Mamy nadzieję, że zdecydują się Państwo na kolejny pobyt z nami w przyszłości. W przypadku zainteresowania następnym pobytem, zapraszamy do bezpośredniego kontaktu!
Pozdrawiam
Krzysztof
Zespół BookingHost
Aliaksandra M. - December 2023 The place looks exactly like on the pictures. Check in process was super easy. Everything you nee...
The place looks exactly like on the pictures. Check in process was super easy. Everything you need at least for first couple days will be there. The location is great! You can walk pretty much everywhere or you can take a tram if you don’t feel like walking. Zabka is in the same building on the first floor. Also there is a nice place “pan tu nie stal” with cheap homemade meals. We loved everything about this place and will stay here again if go to Warsaw!
Andriy T. - December 2023 Ukraine Everything was great except the late(ish) check-in time.
Positive:
I really like the location: easy to get to the touristy old town AND the city center with all the shops. The tram stop is right next to the apartment. I love the layout of the apartment: spacious and doesn't feel like you're boxed in. This apartment is clean, comfortable, and aesthetically pleasing. Also liked the view from the windows.
Negative:
Check-in time could be earlier. 4 p.m. is too late. Communication with the host could have been slightly better. The apartment was obviously cleaned (they let us drop off our stuff before 4 p.m.), but they still wanted us to leave the apartment and come back at 4 p.m. But it was nice that we could drop off our stuff.
Malgosia S. - November 2023 Poland No title
Positive:
No comment
Negative:
No comment
Appartement was great, clean and in a good location. Bathroom was a little small but for this pri...
Appartement was great, clean and in a good location. Bathroom was a little small but for this price you can't complain. Only negative I would say is there was only one small sponge in the appartement for us to do all the dishes by hand and no dish soap which we had to buy ourselves plus extra sponges. But other than that a great place for great value.
ANNA O. - August 2023 United Kingdom Excellent
Positive:
Everything
Negative:
-
Barbora S. - August 2023 Czech Republic No title
Positive:
No comment
Negative:
No comment
Marie B. - July 2023 France No title
Positive:
No comment
Negative:
No comment
BookingHost Sp. z o.o. - July 2023
Hello,
Thank you for your positive opinion. We're really grateful and appreciate you taking the time to share your rating with us. They help us constantly improve our services.
We would love to welcome you again in our apartment!
Kind Regards,
Aleksandra
BookingHost
Mieszkanie w bardzo dobrej lokalizacji, dobrze skomunikowane z resztą miasta, a zarazem ciche i s...
Mieszkanie w bardzo dobrej lokalizacji, dobrze skomunikowane z resztą miasta, a zarazem ciche i spokojne. Na miejscu zastaliśmy wszystkie udogodnienia, które były zawarte w ofercie, na bardzo duży plus śniadania, które były w ofercie. Codziennie pod drzwiami, świeże i smaczne, co zazwyczaj nie zdarza się u osób wynajmujących mieszkania. Jedyne co niestety na delikatny minus to, że mieszkanie przed naszą wizytą, nie zostało odkurzone i już od pierwszych kroków było to czuć. Co prawda odkurzacz był na wyposażeniu mieszkania, ale mimo wszystko powinno to być zrobione. Jeszcze nawiązując do czystości, stolik w salonie miał grubą warstwę kurzu, a w łazience niestety nie było mydła. Na szczęście żele pod prysznic oferowane przez hosta, pomogły nam w tej sytuacji. Jeśli chodzi o resztę to nie można się przyczepić, czysta pościel, ręczniki, bardzo przytulnie. Kuchnia również bez zastrzeżeń.
BookingHost Sp. z o.o. - July 2023
Dzień dobry,
Dziękujemy za opinię i uwagi. Przekażemy je kierownikom odpowiednich działów, aby pracownicy dokonywali większej kontroli naszych apartamentów i zaistniała sytuacja więcej się nie powtórzyła.
Pozdrawiam,
Aleksandra
BookingHost
Oksana K. - June 2023 Ukraine No title
Positive:
No comment
Negative:
No comment
BookingHost Sp. z o.o. - July 2023
Hello,
Thank you for your review. We are really happy that you enjoyed your stay. We would love to host you again.
Kind Regards,
Aleksandra
BookingHost
Corinna H. - June 2023 Germany No title
Positive:
No comment
Negative:
No comment
BookingHost Sp. z o.o. - June 2023
Hello,
Thank you for your review. We are really happy that you enjoyed your stay. We would love to host you again.
Kind Regards,
Dominika
BookingHost
Maria K. - May 2023 Poland No title
Positive:
No comment
Negative:
No comment
BookingHost Sp. z o.o. - June 2023
Hello,
Thank you for your review. We are really happy that you enjoyed your stay. We would love to host you again.
Kind Regards,
Dominika
BookingHost
Piotr D. - March 2023 Poland Super
Positive:
Super szybko fajnie miło i bezproblemowo. Mieszkanie z pełnym (serio!) wyposażeniem - polecam gorąco i następnym razem też wynajmę jeżeli tylko będzie taka możliwość
Negative:
No comment
BookingHost Sp. z o.o. - March 2023
Dzień dobry,
Dziękujemy bardzo za opinię i zapraszamy ponownie!
Pozdrawiam serdecznie,
Alina
Alicia L. - November 2022 Spain De vacaciones en Varsovia
Positive:
Todo estupendo en general. Te dejan el desayuno en la puerta a las 7 como un reloj. tiene ascensor y el apartamento es muy espacioso. Nosotros eramos 3, pero en el sofa cama pueden dormir 2 personas. Asi que tiene capacidad para 4 el apartamento.
Negative:
Por poner una pega el colchon es algo blandito y para alojarte muchos dias, puede que resulte algo incomodo para la espalda, pero en general cumplió nuestras expectativas. relacion calidad precio muy bien.
BookingHost Sp. z o.o. - December 2022
Thank you for your review. We are really happy that you enjoyed your stay. We would love to host you again.
Kind Regards, Alina
Krzysztof S. - September 2022 Very good location. The place matches the description. Daily breakfast delivered at the doorstep ...
Very good location. The place matches the description. Daily breakfast delivered at the doorstep was a nice bonus.
Sylwester G. - September 2022 Poland Szczerze polecam!
Positive:
No comment
Negative:
No comment
Kseniya M. - September 2022 Czech Republic No title
Positive:
No comment
Negative:
No comment
Kacper L. - September 2022 Poland Jeszcze tu wróce
Positive:
Wygodnie i dużo potrzebnych udogodnień
Negative:
Zepsuty wiatrak i drzwi od łazienki
Oleksandr C. - September 2022 Ukraine Зручне місцерозташування , чисто та затишно
Positive:
В кімнатах було чисто та затишно . Квартира тепла . На кухні чисто , посуд чистий , в наявності плита , холодильник , кавоварка , чайник ( чай та кава в наявності ). Ванна чиста , рушники чисті . Постіль чиста .
Negative:
Не змогли звязатись для того щоб продовжити ще на один день .
Tetiana O. - September 2022 The apartment was clean, furnished as on the photos and in very good location near the park and o...
The apartment was clean, furnished as on the photos and in very good location near the park and old town!) We fully enjoyed our stay there!
Nice place about a 15 minute walk from old town, nice modern interior.
Nice place about a 15 minute walk from old town, nice modern interior.
Ekaterine K. - August 2022 the Apartment was nice, easy self check in, clean and quite. but no tv during 5 days! and no ans...
the Apartment was nice, easy self check in, clean and quite. but no tv during 5 days! and no answer regarding this... the bed was really comfortable.
Good apartment...nice to stay for short term travellers
Good apartment...nice to stay for short term travellers
Apartments are awesome - very comfortable, clean and nice designed. As much as we even decided to...
Apartments are awesome - very comfortable, clean and nice designed. As much as we even decided to stay longer than planned. Bed is amazing - sometimes was difficult to leave it and go out. The bath also is a big advantage.
Thanks the host for everything! Totally recommend!
Everything very good. Love this place
Everything very good. Love this place
This place was exactly as described in a great location! About a 20 min walk to Old Town through ...
This place was exactly as described in a great location! About a 20 min walk to Old Town through the park! Surrounding restaurants/cafes are great too! Definitely would recommend this place.
Nice location.
Nice location.
Świetnie wyposażenie i przemyślana aranżacja. Mieszkanie bardzo czyste i w świetnej lokalizacji. ...
Świetnie wyposażenie i przemyślana aranżacja. Mieszkanie bardzo czyste i w świetnej lokalizacji. Bardzo polecam na długie i krótkie pobyty w Warszawie.
Kristian S. - August 2022 Amazing place in a good location. The apartment was very modern and clean. Really glad with my st...
Amazing place in a good location. The apartment was very modern and clean. Really glad with my stay, would recommend to anyone.
Extreme housing, recommend.
Extreme housing, recommend.
We really enjoyed our stay in Warsaw, and the apartment was great value for what we payed. Good l...
We really enjoyed our stay in Warsaw, and the apartment was great value for what we payed. Good location, nice and communicative hosts, a nice welcome basket at arrival.
świetna lokalizacja, blisko cała komunikacja, miejsce ciche i spokojne.
świetna lokalizacja, blisko cała komunikacja, miejsce ciche i spokojne.
Nadiia S. - June 2024 Ukraine Загалом все було супер.
Positive:
Гарне розташування, хв 40 до центру пішки. Поряд парки.
Negative:
Запах у ванній, нам довелося скористатися миючими засобами, щоб хоч трохи зʼявилась свіжість.
BookingHost Sp. z o.o. - June 2024
Вітаю! Дякуємо за ваш відгук.
Ми раді, що вам сподобалося розташування нашого помешкання та близькість парків.
Ми щиро вибачаємося за незручності, пов'язані з запахом у ванній. Ми вдячні вам за відгук, він допомагає нам покращувати наш сервіс. Ми вже працюємо над вирішенням цієї проблеми.
Ми сподіваємося, що попри цей недолік, ви зможете знову обрати нас для свого наступного відпочинку.
Great location and nice flat to stay for couple of days.
Great location and nice flat to stay for couple of days.
Adrianna S. - February 2024 Poland Było miło i przyjemnie
Positive:
Lokalizacja, łatwy dostęp, wyposażenie mieszkania
Negative:
Troszkę słaby zapach w ubikacji, częste odgłosy przepływu wody w kanalizacji (w nocy przeszkadzały)
Valentin A. - January 2024 My overall experience has been satisfactory, it’s a good place to live in. However, some elements...
My overall experience has been satisfactory, it’s a good place to live in. However, some elements were not perfect.
Upon arrival, I found the floor to be unclean, prompting me to vacuum it myself to ensure a more pleasant environment. Additionally, I noticed hygiene issues in the bathroom, where the toilets were both dirty and clogged. Despite these drawbacks, I was able to address and resolve the concerns independently.
It's regrettable that the apartment has great potential, and the experience could be enhanced if it were perfectly clean. Hope these observations will be taken into consideration for future guests.
Roberto d. - November 2023 Poland Highly
Positive:
Very tidy, clean and with all the essentials.
Negative:
There was only one little spoon :)
Moona-Susanna H. - October 2023 Very good for the price
Very good for the price
Pierrot G. - October 2023 France No title
Positive:
No comment
Negative:
No comment
Edward M. - September 2023 Israel A great apartment but be doubly careful to understand the arrival directions and procedures.
Positive:
Quiet, comfortable, clean,private , near food shopping and bank. Short walk to Polin Museum.
Negative:
From the ad I didn't expect a single rental in a large apartment complex with no formal reception or personal contact. Arrival at midnight was a real nitemare. The entrance to the building is one of a number of entrances, is at the back of the building, poorly lit, and with no identifying features. The lock-box was a challenge for us,even with the instruction video they provided. If we had arrived during the day it would have been a lot easier, but still problematic.
BookingHost Sp. z o.o. - September 2023
Dear Edward,
Thank you for sharing your feedback about your recent stay at our apartment. We genuinely appreciate your comments as they help us improve our services and provide a better experience for our guests.
We're delighted to hear that you found the apartment quiet, comfortable, clean, and conveniently located near amenities and the Polin Museum. Your positive remarks are greatly appreciated.
However, we apologize for the challenges you faced during the check-in process. We understand that arriving at midnight, with the complexities of accessing the building, could be frustrating. Your feedback highlights an area where we can improve, and we're committed to addressing this issue to make the check-in process smoother and more convenient, even for late arrivals.
We're sorry for any inconvenience you experienced with the lock-box, despite the instructional video provided. We will revisit our instructions to ensure they are as clear and helpful as possible.
Your feedback is invaluable, and we hope you'll consider staying with us again in the future. If you do decide to return, we'll make every effort to provide you with a more seamless and enjoyable experience, especially during the check-in process.
If you have any further comments or concerns, please don't hesitate to reach out to us. Your satisfaction remains our top priority.
Warm regards, Kajetan
BookingHost
carlos c. - September 2023 Chile Por el precio hay muchos mejores
Positive:
Re acondicionado edificio viejo
Negative:
Ducto de la ducha de la tina
Mal re acondicionado al medio de la tina.
Ducha teléfono mala.
Sin café te nada para llegar comprar pequeño detalle.
Llegue en la noche super difícil la ubicación con Uber
Lejos del centro
BookingHost Sp. z o.o. - September 2023
Dear Carlos,
Thank you for the review.
We are truly sorry that your stay was affected by the inconvenience.
Every comment is hugely valuable to us.
Your feedback will be closely analysed by our team in an effort to constantly improve.
If you would like to share any additional suggestions or comments, we are available at our e-mail address.
Thank you for your understanding and once again we apologise for any inconvenience you have experienced.
Sincerely, Kajetan
BooknigHost
Vladislav P. - September 2023 Czech Republic No title
Positive:
No comment
Negative:
No comment
BookingHost Sp. z o.o. - September 2023
Dear Vladislav,
Thank you for sharing your positive review!
We are glad you enjoyed your stay and our services met your expectations.
All the feedback you left is very valuable to us. If you have any additional suggestions or comments, we are available at the email address.
We look forward to seeing you again!
Kinga
[Guest Services Team]
Antonio G. - August 2023 Spain Buena opción para visitar Varsovia.
Positive:
La ubicación es muy buena tanto para aparcar (parking) como para coger el transporte público. También se puede llegar andando al centro, a unos 20 minutos. Tienes un supermercado justo debajo, que facilita comprar agua o cualquier necesidad para salir del paso. El apartamento tiene muy buenas condiciones y aunque no tiene aire acondicionado, sí tiene ventilador.
Negative:
La falta de microondas u horno para cualquier emergencia a la hora de preparar una cena, comida o desayuno.
BookingHost Sp. z o.o. - September 2023
Dear Guillen,
Thank you for sharing your positive review!
We are glad you enjoyed your stay and our services met your expectations.
All the feedback you left is very valuable to us. We will look into the situation with the microwave. If you have any additional suggestions or comments, we are available at the email address.
We look forward to seeing you again!
Kinga
[Guest Services Team]
Karolina S. - August 2023 Poland No title
Positive:
No comment
Negative:
No comment
Anastasiia S. - July 2023 Ukraine No title
Positive:
No comment
Negative:
No comment
BookingHost Sp. z o.o. - July 2023
Hello,
Thank you for your positive opinion. We're really grateful and appreciate you taking the time to share your rating with us. They help us constantly improve our services.
We would love to welcome you again in our apartment!
Kind Regards,
Aleksandra
BookingHost
Jan S. - June 2023 Czech Republic No title
Positive:
No comment
Negative:
No comment
BookingHost Sp. z o.o. - July 2023
Hello,
Thank you for your review. We are really happy that you enjoyed your stay. We would love to host you again.
Kind Regards,
Aleksandra
BookingHost
Ravinder M. - May 2023 Sweden Pretty good, but then we didn’t cook anything at all.
Positive:
There was no breakfast
Negative:
Couldn’t get contact with the host on telephone twice despite waiting for very long time.
Couldn’t get the electric cooking range to work. There were no instructions to be found in the accommodation.
BookingHost Sp. z o.o. - July 2023
Good morning,
Thank you for your feedback. We will forward it to the heads of the relevant departments so that employees will carry out better inspections of our apartments and a situation like this does not happen again in the future.
Regards,
Aleksandra
BookingHost
Dmitri R. - May 2023 Belarus No title
Positive:
No comment
Negative:
No comment
BookingHost Sp. z o.o. - July 2023
Hello,
Thank you for your review. We are really happy that you enjoyed your stay. We would love to host you again.
Kind Regards,
Aleksandra
BookingHost
Lena W. - May 2023 Germany No title
Positive:
No comment
Negative:
No comment
BookingHost Sp. z o.o. - July 2023
Hello,
Thank you for your review. We are really happy that you enjoyed your stay. We would love to host you again.
Kind Regards,
Aleksandra
BookingHost
Vladyslav Y. - April 2023 Poland No title
Positive:
Хорошее месторасположение, большой номер, можно приготовить поесть. Завтрак приносят под двери, можно перекусить. В целом, все понравилось, моя оценка твердая четверка (из пяти) за эту стоимость.
Negative:
Мягкий матрас
BookingHost Sp. z o.o. - July 2023
Hello,
Thank you for your review. We are really happy that you enjoyed your stay. We would love to host you again.
Kind Regards,
Aleksandra
BookingHost
Anna J. - March 2023 United Kingdom No title
Positive:
No comment
Negative:
No comment
BookingHost Sp. z o.o. - April 2023
Dzień dobry,
Dziękujemy bardzo za opinię i zapraszamy ponownie!
Pozdrawiam serdecznie,
Wiktoria
Dace R. - March 2023 Latvia No title
Positive:
No comment
Negative:
No comment
BookingHost Sp. z o.o. - March 2023
Hello,
Thank you for your review. We are really happy that you enjoyed your stay. We would love to host you again.
Kind Regards,
Alina
Julia K. - March 2023 Poland No title
Positive:
No comment
Negative:
No comment
BookingHost Sp. z o.o. - March 2023
Hello,
Thank you for your review. We are really happy that you enjoyed your stay. We would love to host you again.
Kind Regards,
Alina
Eva S. - February 2023 Luxembourg No title
Positive:
The location is great and the apt is very comfortable. The check-in is very easy.
Negative:
Although it is very convenient to have the breakfast delivered to your door. It was a nuisance to hear the ringer at 6-7am. The shower door needs a new design because water pours all over the bathroom. The pots and pans are a bit meager and there are no appropriate utensils for the frying pans.
BookingHost Sp. z o.o. - February 2023
Hello,
Thank you for your positive opinion. We're really grateful and appreciate you taking the time to share your rating with us. They help us constantly improve our services. We would love to welcome you again in our apartment.
Kind Regards,
Aleksandra
Anhelina Y. - January 2023 Poland No title
Positive:
The big apartment, very clean and good location
Negative:
Shower wasn't convenient without curtains
BookingHost Sp. z o.o. - February 2023
Hello,
Thank you for your positive opinion. We're really grateful and appreciate you taking the time to share your rating with us. They help us constantly improve our services.
We would love to welcome you again in our apartment.
Kind Regards,
Aleksandra
BOCK H. - December 2022 South Korea 비교적 괜찮다.
Positive:
위치가 좋았다
센타까지트램 으로10분 충분.
세탁기가 있어 아주 좋았다
Negative:
조식이 단조로워 장기투숙자에겐 적합하지 않다.
BookingHost Sp. z o.o. - December 2022
Thank you for your review. We are really happy that you enjoyed your stay. We would love to host you again.
One day the breakfast will be sweet, other day - salty.
Kind Regards, Alina
Vinzenz H. - November 2022 Austria No title
Positive:
No comment
Negative:
No comment
BookingHost Sp. z o.o. - November 2022
Hello, Thank you for the review, we are happy to hear that! Thank you for your stay! Kind Regards, Wiktoria
Sakowski P. - October 2022 Poland No title
Positive:
Lokalizacja mi pasowała, chociaż dalej było od centrum niż sądziłem. W okolicy jest fajny bar - Textura. Do ścisłego centrum zabytkowego w miarę łatwo się jednak dostać.
Negative:
Śniadania były średnie. Zwłaszcza płatki z jogurtem, gdy ja nie jem ani tego ani tego... W pokoju brakowało kawy i cukru, chociaż ponoć miały być.
Rafal M. - October 2022 Poland No title
Positive:
No comment
Negative:
Śniadanie to tragedia i to nie jest hotel tylko mieszkanie prywatne
Liudmyla S. - October 2022 Ukraine No title
Positive:
розташування
Negative:
No comment
Katarzyna M. - September 2022 Poland No title
Positive:
No comment
Negative:
No comment
Kosheleva A. - September 2022 Poland No title
Positive:
No comment
Negative:
No comment
Laila L. - September 2022 France No title
Positive:
Perfect location and comfortable accommodation
Negative:
No air conditionner
Luca V. - September 2022 Italy No title
Positive:
No comment
Negative:
No comment
Paulina S. - September 2022 Poland No title
Positive:
No comment
Negative:
No comment
Elena S. - September 2022 Belarus No title
Positive:
Очень хорошее расположены апартаменты. Близко к старому городу. Рядом много кафе, магазинов. Даже удалось найти бесплатную парковку. Огромный торговый центр Аркадия в 15 минутах пешком.
В апартаментах есть почти все необходимое : фен, утюг, стиральная машина, гель для душа, кофемашина капсульная (капсулы было всего три, на двоих на 3 дня, очень мало, так как мы кофеманы). Очень удобно, ключи можно забрать в любое время в сейфе и не встречаться с хозчином, т.к мы планировали приехать раньше, на границе простояли 7 часов. Очень удобная кровать, полотенец штук 6. Были гель для душа, шампуни, мыло.
Negative:
В ванной плохая перегородка, вода протекала на пол.
Diana A. - September 2022 Austria Jesteśmy bardzo zadowoleni z pobytu i dziękujemy
Positive:
No comment
Negative:
No comment
Diana G. - September 2022 No title
Positive:
No comment
Negative:
No comment
Baudouin C. - August 2022 Appartement bien situé et agréable.
Appartement bien situé et agréable.
Małgorzata F. - August 2022 Mieszkanie godne polecenia. Przemyślane akcenty, lokalizacja, cisza i spokój, ładny widok. Na pew...
Mieszkanie godne polecenia. Przemyślane akcenty, lokalizacja, cisza i spokój, ładny widok. Na pewno wrócimy :)
Michal D. - April 2024 Poland No title
Positive:
Umeblowanie, szybki internet.
Negative:
Brudna podłoga. Miejscami aż się kleiło.
Yuliana P. - April 2024 Poland Тщательней проводить уборку
Positive:
Расположение
Negative:
Мы заехали больше чем на неделю, но перед нами плохо убрали квартиру, на полу было много пыли, носки были грязные
Monika L. - March 2024 Poland No title
Positive:
No comment
Negative:
No comment
Marinus V. - June 2023 Netherlands Good but can easily be better
Positive:
The apartment is ideally located between the old town and the Polin museum. It is spacious, quiet and clean. Access is easy with key codes.
Negative:
The apartment is good but could be better. Firstly, you can read the newspaper with your eyes closed in the bedroom at 5am, it is that light. The curtain is too thin and/or too light in colour. Secondly, the shower rod is somewhat loose and water runs over the bath edge onto the floor. In the morning breakfast is delivered in front of your door. Fine, but please don't touch the door bell at 05am45 on a Saturday morning (despite the fact I'm already awake reading the newspaper).
BookingHost Sp. z o.o. - July 2023
Hello,
Thank you for the review and your feedback. We really appreciate it!
Best Regards,
Aleksandra
BookingHost
Evelina T. - February 2023 Lithuania No title
Positive:
Good location, most of the tourist places can be reached on foot.
It was very warm inside
Surprise in the fridge
Cosy apartment
Great Wi-Fi
Negative:
Lack of general hygiene: smell, cups ant other kitchen utensils were not very clean.
THE BREAKFAST WERE NO BREAKFAST ALL THREE DAYS OF OUR STAY
BookingHost Sp. z o.o. - February 2023
Hello,
Thank you for your positive opinion. We're really grateful and appreciate you taking the time to share your rating with us. They help us constantly improve our services. We are very sorry for the breakfast situation, we are currently in the process of improving this service.
We would love to welcome you again in our apartment.
Kind Regards,
Aleksandra
Place was overall good, location is great and space is great, but we had few issues that made our...
Place was overall good, location is great and space is great, but we had few issues that made our stay not as awesome we thought it would be. Sheets, dishes and cutlery were not as clean as they should be. TV was not working, and mattress was really thin and soft. We initially agreed trough messages that we would be able to come earlier than 16:00 (official check-in time) and leave our luggage, and this was agreed upon night before arrival, but when we arrived next day they told us this was not an option. I know that host's did not have to agree to this (this was their good will), but since they did it was an inconvenience to us to kiss the door and wait for 4 more hours nearby.
Every morning breakfast was delivered to our doors and this was a nice gesture.
Overall, okay stay, great location.
BookingHost Sp. z o.o. - February 2023
Hello,
Thank you for providing your feedback and letting us know about this issue.We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority.
Kind Regards,
Wiktoria
Katarzyna H. - September 2022 Poland No title
Positive:
Bardzo dobra lokalizacja. Apartament dobrze urządzony i wyposażony.
Negative:
Brak balkonu pomimo informacji w opisie.
Andrzej R. - September 2022 No title
Positive:
Ze sniadan nie korzystalismy.Lokalizacja bardzo dobra.Sklepy,park ,komunikacja miejska-super blisko.
Negative:
telewizor nie dzialal,mimo kilkakrotnego zglaszania tego problemu.
Dawid O. - September 2022 United Kingdom No title
Positive:
Szybki internet , fajna lokalizacja , ładne mieszkanie
Negative:
Pomimo oczekiwania na wejście do apartamentu , było nie posprzątane pani przyszła po 20 min od momentu wejścia o ustalonej godzinie i zaczęła sprzątać przez co trzeba było udać się na spacer . Prosiliśmy czy nie da się przybyć do apartamentu wcześniej ponieważ taki był przyjazd pociągu dostaliśmy informację że apartament nie będzie posprzątany wcześniej więc dopiero można przyjsc o godzinie 16. Czekaliśmy cierpliwie ale mimo przyjścia po godzinie 16 i tak okazało się że jest nie przygotowane.
Przytulne mieszkanko o dobrej lokalizacji
Przytulne mieszkanko o dobrej lokalizacji
Szewczyk M. - February 2024 Poland No title
Positive:
Ciepło, cisza, spokój , blisko wszystko,,,Żabka,, Biedronka, sklepy , pub,pizza,muzeum Polin kawa jednorazowa itp
Negative:
Jak na kilka dni pobytu rodzinnego 2 rólki to za mało,ekspres bez kapsułek, brak łyżeczek, patelnia do wymiany i kilka innych rzeczy
Agnieszka S. - June 2023 Hungary No title
Positive:
No comment
Negative:
No comment
BookingHost Sp. z o.o. - June 2023
Dzień dobry,
Dziękujemy za opinię. Przekażemy ją kierownikom odpowiednich działów, aby pracownicy dokonywali większej kontroli naszych apartamentów. Bardzo przepraszamy, że nasza usługa nie spełniła Pani oczekiwań.
Pozdrawiam,
Dominika
BookingHost
Donato R. - September 2022 Italy No title
Positive:
No comment
Negative:
No comment
Mike Z. - September 2022 Canada Good for short stays only, Do not expect much help from caretakers. Location good.
Positive:
As everything in life there is good and bad. The Good: Location of the apartment, it is very centralize to all area's of the city which most visitors would want to see and visit. Two local food markets very close. Pharmacy with English speaking very close. Bakery Very Close, Restaurant's Very Close, Old town 12 Minute walk, Uber cabs very inexpensive for travel and somewhat easy to use. Breakfast offer everyday waiting outside your door around 6:00 AM. Unfortunately you have only 2 choices of breakfasts, meat cuts offered every second day and yogurt with fruit mix. But there was plenty too eat with the breakfast. The apartment is on the 6 floor, but there is an elevator. Unfortunately the elevator broke down the last 4 days we stayed and I had to carry 3 large Suitcases down stairs (and walk back up 3 times) when we went to the Airport on the last day. I am a senior citizen and this was very difficult to walk up and down the stairs the last 4 days. I know that the elevator is not the responsibility of the the owner of the apartment, but if you have difficulties in walking stairs this might not be the apartment for you as unforeseen things can happen. They internet WIFI service worked really well
Ran out of space on the Problems list below;
9) This apartment is not set up very well for long stay tenants. Very short supplies on all necessary items that are needed to have a long stay in the apartment.
10) Bathroom is VERY small and not easy to use as the shower glass is poorly designed for showers.
11) BY FAR THE WORST THING FOR ME WAS THE LACK OF COMMUNICATION AND EFFORT TAKEN BY THE CARETAKER OR OWNER. I do not speak Polish so if you need something for your stay at an apartment you need people who own the apartment to help out as your abilities as a foreigner is very limited. It became quite evident that this apartment was only about the money you pay not your well being or comfort in your stay.
Negative:
To start with the communication with the owner or people in charge of the apartment is very unacceptable. No one ever came to the apartment to help with any of the following issues that we had with apartment. All communication was done by email and most of the email by the owner or caretaker was through the booking agent. So when I sent emails back they were undeliverable through the email internet. I had to go to the one email that was sent separate by the caretaker to me to make contact. Here is a list of items that were not up to any apartment standard.
1) the TV satellite provider is does not work. After many emails this was not resolved. I notice other tenants had also complained about this problem.
2) We were there for three weeks with 3 Adults and there was only 1 towel supplied for each adult issued. After 7-8 days they dropped off more towels at the door.
They owner refuses to supply a microwave oven does not want one in the apartment. No way to reheat any food other than cooking it again on the stove.
3) The shower head in the bathtub was not operating correctly (poor water spray), the caretaker would not resolve this issue. So I went to hardware store and bought my own to use while we were staying at the apartment than put the old on back when we left.
4) Only one key for each lock on the front door which makes it difficult if each adult wants to come home at a different time as only one person would have a key for the front door.
5) This apartment only has one room and having more people than what would sleep in the one room is very inconvenient. This should be advertised for only two adults or less. But each Tennent has to decide for themselves how much privacy they need.
6) No Air Conditioning so when it gets hot outside you may want to consider how much comfort you need to sleep at night. There was 1 fan in the apartment which was a huge help with the heat problem in the apartment.
7) Very limited Kitchen supplies. Only a few classes & coffee mug
No title
Positive:
No comment
Negative:
Brudno, brak ręczników, brak papieru toaletowego oraz poszewek na posciel
Bad maintnance actually not helpful when needed !!!! good location and renovated .
Positive:
Good center location , renovated apartment , new furniture and clean .
Negative:
All the above were great! But..... If you have issues at the apartment forget about anyone who will come and fix or help you !!!!!!! TV not working , Hair dryer not working , supplies for 3 people , 5 nights and six days were ridiculous !!!!! Not enough towels !!!! , no toilette paper , kitchenet with empty containers for coffee or sugar (from last booking probably ).... 2 coffee capsules for 6 days and 3 people … Shame on the owners!!!!! we came internationally for a busy 4 days of conference and had NO time to call again and again , we sent e-mails and texts ….talking with them once (Yes! we succeeded once !) we were told to take pictures ( seriously?! ) of the hair dryer etc and send back … when we explained that it is NOT working and we leave in 2 days already …… the answer was : we cant do anything ! we will defiantly NOT come back though the apartment is nice BUT maintenance is awful !!! .
Marek S. - September 2022 Poland No title
Positive:
No comment
Negative:
Było tak brudno, że po 1 godzinie wyprowadziliśmy się z apartamentu.
