Spiska Standard Studio

BookingHost Sp. z o.o. - listopada 2023

Dear Guest, Thank you for taking the time to rate your stay with us at BookingHost. We are sorry to hear that your experience did not meet your expectations, and we genuinely appreciate your feedback. We are committed to providing a comfortable and enjoyable stay for all our guests and it seems we fell short during your visit. The comfort of our guests is a top priority, and we regret to see that we received a score of 1.67/5 on this aspect. As there is no specific comment mentioned, we would greatly appreciate if you could provide us with more detailed feedback. This will help us understand where we went wrong and how we can improve our services for future stays. We are also concerned about the rating for our accuracy. We strive to provide accurate information and descriptions for all our properties, and we're sorry if there was any misunderstanding. We would like to thank you again for your feedback. It's only through feedback like yours that we can continue to improve and provide better service to our guests. We hope you will consider giving BookingHost another chance to provide you with a better experience on your next stay. Best Regards, Aleksandra BookingHost

BookingHost Sp. z o.o. - października 2023

Dear Олександр, Thank you for sharing your positive review! We are glad you enjoyed your stay and our services met your expectations. All the feedback you left is very valuable to us. If you have any additional suggestions or comments, we are available at the email address. We look forward to seeing you again! Kajetan BookingHost

BookingHost Sp. z o.o. - września 2023

Dear Anastasiya, Thank you for taking the time to provide feedback on your recent stay in one of our apartments. We appreciate your valuable input, and we're pleased to hear that you found the apartment spacious, with good Wi-Fi, and clean. We would like to sincerely apologize for the inconveniences you encountered during your stay. We're glad to inform you that the issue with the shower head has been addressed and fixed, ensuring a more comfortable experience for our guests. Regarding the air conditioning, we're sorry to hear that it didn't provide you with the desired level of comfort. We will certainly look into this matter to ensure the air conditioning system is working optimally to maintain a pleasant temperature in the apartment. We also apologize for the noise from the fan, as we understand how important a peaceful night's sleep is. We will investigate this matter further and take necessary steps to ensure it doesn't disrupt our guests in the future. Your feedback is essential in helping us improve our services, and we genuinely appreciate your understanding and patience. If you decide to stay with us again, please don't hesitate to contact us directly. We will make every effort to ensure your next visit is a more pleasant and comfortable one. Once again, thank you for choosing our apartments for your stay, and we hope to have the opportunity to welcome you back in the future. Warm regards, Kajetan BookingHost

BookingHost Sp. z o.o. - września 2023

Szanowna Gabrielo, Dziękujemy za podzielenie się swoją opinią na temat Twojego pobytu w naszym apartamencie. Cenimy Twoje uwagi, ponieważ pomagają nam doskonalić nasze usługi. Jesteśmy bardzo zadowoleni, że doceniłaś lokalizację naszego apartamentu. Staramy się zapewnić naszym gościom wygodny dostęp do atrakcji i udogodnień w okolicy. Jednocześnie przepraszamy za niedogodności, które napotkałaś podczas pobytu. Niedziałająca słuchawka w prysznicu to problem, który już rozwiązaliśmy. Nasza ekipa techniczna naprawiła usterkę, aby zapewnić komfort naszym gościom. Jeśli zdecydujesz się na kolejny pobyt w naszym apartamencie, chcielibyśmy Cię ponownie przyjąć i zapewnić Ci lepszy i jeszcze bardziej komfortowy pobyt. Dziękujemy za wybór naszych apartamentów i życzymy Ci wspaniałych podróży. Z poważaniem, Kajetan BookingHost