Wola Pawia Modern Studio

BookingHost Sp. z o.o. - października 2023

Dear Ari, Thank you for taking the time to leave your feedback regarding your recent stay. We deeply regret that your experience did not meet your expectations, and we would like to express our sincerest apologies for the issues you encountered. Communication and responsiveness are important aspects of the service we aim to provide, and we are truly sorry if you felt let down in this regard. We understand the importance of addressing concerns promptly, and we are committed to enhancing our response times. Regarding the amenities, we sincerely apologize for any discrepancies between the listing and the actual accommodation. We have reviewed the property description to ensure it accurately reflects the amenities available to our guests. Your comfort and satisfaction are of utmost importance to us, and we have since addressed these concerns to ensure that future guests have a much-improved experience. We are disappointed to hear that you found the bed uncomfortable and the bedding arrangement unsatisfactory. We strive to provide a comfortable environment for our guests, and your feedback is invaluable to us for making necessary improvements. Once again, we apologize for the inconveniences you encountered, and we are grateful for your feedback. We take your comments seriously, and we will work tirelessly to ensure such issues do not recur in the future. Should you consider staying with us again in the future, we are confident you will have a much more enjoyable experience, with prompt communication, accurate amenities, and a comfortable setting. Thank you for your understanding. Best regards, Kajetan BookingHost